Callers impersonating Comcast agents???
Hello,I just stopped my service with Comcast (Xfinity with equipment rental). I returned all the equipment and left my balance in good standing. For the last week, I've been receiving the weirdest...
View ArticleRe: Callers impersonating Comcast agents???
you're not the only one, use following to search & see many reports going back over a year ? (there are many fun things i would do if recieving those calls)....
View ArticleEquipment returns
I spoke with someone today but was unclear about his answers, my bill just increased $26 a month which I can't do, I use Comcast email as my primary so I would like to know how much to cancel TV and...
View ArticleRe: X1
There is no additional cost for X1 service. You will continue to pay your normal equipment charges. AsRickGr4 stated "if you keep the same services, channel package and the same number of HD boxes...
View ArticleRe: Cable and Internet keep going out
Hi Cl81, We certainly do not want you to cancel your services; we truly appreciate your business. Are there any additional concerns I can assist you with?
View ArticleNo connection to either tv or internet
Since 03/18/2016 I have been without cable and Internet service. There has been an individual supposedly contracted by Comcast to work in my neighborhood. They were doing some work on Friday when all...
View ArticleRe: Cable and Internet keep going out
Any other concerns? You haven't addresses any of the ones in my post yet.
View ArticleRe: No connection to either tv or internet
I strongly suggest you post this in the customer service forum. Not sure the right people will see it here in this forum...Willy03 wrote:Since 03/18/2016 I have been without cable and Internet service....
View ArticleRe: Equipment returns
Hey jeffbugg2, You will need to return your cable boxes to the local office and you can continue to use your same modem for internet only. I sent you a private message with prices of the internet...
View ArticleRe: Outage
Hi Jayhuf, I do apologize for the services you are experiencing, if the estimated end time is increasing all that means is this outage issue is taking a little longer to resolve than expected. I...
View ArticleRe: Cable and Internet keep going out
Cl81, I have sent you a private message to discuss your account issues further.
View ArticleRe: Callers impersonating Comcast agents???
probably there is nothing Comcast can do, but since it's a long term on-going issue of that phone number calling people & claiming to be Comcast, it wouldn't hurt to report it at following. (many...
View ArticleRe: Callers impersonating Comcast agents???
Hi Samd23, I have sent you a private message to address your concerns.
View ArticleRe: Cable fraud
Hey joespenthouse, I do apologize for the billing error. I reviewed your account and seen that you have been repackaged for internet only. Do you have other question or concerns I can address for you?
View ArticleNo cable or Internet
Since 03/18/2016 I have been without cable and Internet service. There has been an individual supposedly contracted by Comcast to work in my neighborhood. They were doing some work on Friday when all...
View ArticleDamage to property no response to complaint
On March the 3rd your contractor came to my home and did an installation, in the process of the installation, while working in the attic, he stepped onto the ceiling and broke through. He said he had...
View ArticleRe: COMPLAINTS
Thank you for your apology, however this does nothing to correct the issue with the high fee we pay. i have never heard from anyone in sales in regards to reducing our rate.I would also expect to hear...
View Articleupgrade to hd
i've been watching HD channels for the past 6 months and sudenly now i can't and it keep saying that i have to upgrade my service to HD??Why? does it cost extra? and how was i watching HD for all this...
View ArticleRe: Where is the 200 Mbps my email from Comcast said?
Welcome_to_Post wrote: ... I get a "not found" error accessing the link. ...The forum editor sometimes adds invisible characters to the end of links and messes them up.Try...
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