Re: Wireless Gateway vs Cable Modem
Issue closed. Decision reached. I ordered an Arris/Motorola SB6183 cable modem from Amazon. Thanks all.
View ArticleRe: damage to irrigation lines
Hi cfordart, I apologize for the issue you experiencing. I have escalated your issues to our Escalation Resolution department and one of our team members will contact you.
View ArticleRe: Xfinity needs to give full disclosure and better customer service
Hello naskains0513, I do apologize the data usage was not explained to you upon signing up for internet service.All the internet tiers in your area includes 300 GB , and $10 per 50 GB after the 300...
View ArticleRe: No double-plays for existing customer?
Hey R-G, I am happy to hear you were able to get your account repackaged.Please do not hesitate to reach back out to us, if you need any assistance in the future.
View ArticleRe: Expired promotional visa card question
the_amgs, I apologize for the issue you experiencing with your Visa promotion. I have escalated your issues to our Escalation Resolution department and one of our team members will contact you.
View ArticleRe: damage claim tickets- no response
sedgar, I apologize for the issue you experiencing. I have escalated your issues to our Escalation Resolution department and one of our team members will contact you.
View ArticleRe: Expired promotional visa card question
I doubt you will get a new card with the balance on it. Read this post.
View ArticleComcast Upgraded my cable box and remote
Hate the new cable box and the remote installed yesterday, March 29. TV no longer displays caller I.D.'s, the cable box doesn't display which channel is on, and I can't surf the channels the way I used...
View ArticleRe: Wireless Gateway vs Cable Modem
fpirelli wrote:There is a way to disable the hot sp8. I forgot how at this moment. Hopefully one of the people here can help there. Bruce Wi for one has a lot of knowledge as well as again. It was...
View ArticleUnlimited data usage area
Moved to data cap mega thread where it shows what area's have caps and which don't.
View ArticleRe: chat
Thank you, Richmond Hill. GA 31324 We got charged for additional outlet $19.95 + $ 10 for HD/DVR Converter which is not the monthly charge for the DVR that I was quoted $10.95 up to $19.95/month, from...
View ArticleFrustrated with Xfinity Gateway
Comcast forced us to upgrade from our cable modem to the all in one Wireless gateway. our old modem along with our Belkin Router worked perfectly and we never had any problems. we use a wired...
View ArticleFeeling frustrated.
So...on two different nights last week, On Demand wasn't working. Yesterday morning the internet went down and I had to call the Comcast tech to re-set the modem..after trying that myself. Later in...
View ArticleRe: Dishonesty and disrespect after signing contract
I have been trying to contact you people for weeks now. You cut down my internet to literally 0.12mpbs download when I am paying to get 90+, so I am not even getting 1/10th of what I am paying for. You...
View Article******WRONG UNIT SENT TO ME TWICE*********EXTRA CHARGES, WRONG DETAILS ON...
******My Experience when receiving the wrong equipment***** Over the years, I've been a loyal customer of xfinity, maybe 2 or 3 years? and about a week ago, I decided to sign a new contract with them...
View ArticleRe: Dishonesty and disrespect after signing contract
Forget this. Not even worth it anymore.
View ArticleRe: ******WRONG UNIT SENT TO ME TWICE*********EXTRA CHARGES, WRONG DETAILS ON...
Duplicate closed. Other topic is in the correct board http://forums.xfinity.com/t5/Billing/RECEIVED-WRONG-UNIT-DETAILS-ON-BILL-IS-INCORRECT/m-p/2728074
View ArticleRe: suggestion for comcast
Hello sparkletiney, I am sorry for the delayed response. You can go to the website listed below to view different benefits and programs we have available. If you have any additional questions or...
View ArticleRe: Bury my cable
They have buried other homes in the neighborhood since January.Also, cable is laying in the grass and grass cutting is starting April 1.Can this be expediated?Thank You
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