Can't even call Customer Service bad, because it's an insult to BAD Customer...
Oh...where do I begin? The bill that yoyos up and down without warning? The service that has to be costantl tinkered with like some high school electronics experiment? Or, maybe I...yes, that sums it...
View ArticleRe: Downgrade to only internet services
No worries, I believe that I just called and handled the service request. Sorry for any confusion. Thank you again. A
View ArticleRe: Dirty Pool .....
walksfar- I have sent you a private message to discuss your account concerns and your request to remove premium channels and CDV services.
View ArticleNo Internet service for newly Constructed Home, 18 days and counting... no...
I moved into a newly constructed house on 5/30/16 which is in a Comcast serviced zip code. Prior to move-in, scheduled an appointment with Comcast to come and transfer my internet service over to the...
View ArticlePublic Utility Easement at my Residence.
To Whom it may Concern: I am having a difficult time trying to reach the correct department within Comcast to discuss a proposed addition to my home. The proposed addition would encroach upon the 20...
View ArticleRe: Can't even call Customer Service bad, because it's an insult to BAD...
Hello Khas,I certainly apologize you have had such a negative experience with our customer service. I can confirm you have a ticket for a Supervisor Callback. If you have any more questions or...
View ArticleInstallation issues, anyone else?
Very disappointed so far. Install was scheduled originally for June 16 between 8-10 a.m. Night before I went to confirm online and saw the date had been moved back to my originally install today (June...
View ArticleRe: cancel Gaiam TV
I also want to cancel the gaiam on demand service. How do I do this?
View ArticleRe: Can't even call Customer Service bad, because it's an insult to BAD...
Well, considering that in eight minutes, the two hour call back timer I was told will expire, I suspect I will have a great many things to say.
View ArticleRe: cancel Gaiam TV
Hi the411, Please reply thru a Private Message with the account number or full service address.
View ArticleRe: Public Utility Easement at my Residence.
I meant to say... I am completely out of options as to whom I should speak with at Comcast about this issue.
View ArticleRe: cancel Gaiam TV
Hi SadBen, I have removed Gaiam TV from your account. Please let us know if you have any additional questions or concerns.
View ArticleRe: Can't even call Customer Service bad, because it's an insult to BAD...
Wow...surprise surprise, it's now past two hours, and still no supervisor callback. I want those at Comcast, to remember something. their bills. See, every customer, is required to pay their bill by a...
View ArticleRe: Can't even call Customer Service bad, because it's an insult to BAD...
What a surprise. I finally get a supervisor on the phone. It was only becase I called back instead of waiting for more pie in the sky from Comcast to do their job, but at least I got one. it was Nick...
View ArticleRe: Can't even call Customer Service bad, because it's an insult to BAD...
Hello Khas,I am glad you got your issue moved toward resolution. I will be more than happy to assist in the future if you wish to reach back out on the forums. I will work with you until all your...
View ArticleTech Fee
This is more of a rant than a question. (I didn't see where I could put a review on their website) I ordered an additional cable box for a new TV, 1st box they sent didn't work, 2nd box they sent...
View ArticleRe: Can't even call Customer Service bad, because it's an insult to BAD...
Dear Matthew, My note addresses a very friendly, patient conversation I had today with Rashid. Setting up a Vizeo TV with very poor documentation, Rashid and I pieced together a workable solution which...
View Articleabout canselation
Hi my name is enma ans I would like to know what is going to happen when I cansel early my contract.
View ArticleRe: about canselation
You will incur an early termination fee for the balance of your term.
View ArticleRe: my drop bury still hasn't been done. safety concerns has Been issued by...
I am having the same problem. I am beside myself. I have called over 20 times...escalated to supervisors...put in over 5 tickets...been lied to, ignored and patronized. I told them it isn't me...I...
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