Re: My Terrible Experience with Comcast
Face11 wrote:So, I called in today to get an exact date for my due date. After going through about ten prompts to pay my bill, I was directed to a customer retentions agent. After asking me if id...
View ArticleRe: Poor Customer service - and getting worse
Reality is if you have an issue state it. There are people who can help. Comcast employees have thier name in red. Face good luck with your new service. Good that you are trying to move on from Comcast.
View ArticleRe: My Terrible Experience with Comcast
That makes me laugh a little to be honest. Your original customer service technician was so rude that within one minute of talking to him I decided to cancel my service. It wasn't even rude so much...
View ArticleRe: Another horrible customer experience with Comcast and moving
Hello JN1421, Thank you for your feedback regarding you experiences with transferring service. I will forward it to the correct team so that these issues can be dealt with more effectively in the...
View ArticlePoor connection after switch to x1, Poor customer service, no reliablity,...
If there is any intelligent lifeforms at comcast please send one to our home. seems not one person in the feild or at customer service can do their jobs correctly as for they all point the blame at one...
View ArticleWhy Can't I Change my Due Date!!!! OH Wait... That's REVENUE
I was chatting with a "Customer Service" respresentative trying to see what options I have for lowering my bill. After a bit of back and forth (“no options currently available to me” …… of course), the...
View ArticleRe: Why Can't I Change my Due Date!!!! OH Wait... That's REVENUE
Just make sure you are within your 30 day guarantee or out of contract to avoid early termination fees
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Re: Why Can't I Change my Due Date!!!! OH Wait... That's REVENUE
Yep... got that exact date already in my calendar.....
View ArticleRe: Bait & Switch - With Pics!
Thanks to this forum, the issue was able to be cleared up quickly. There is hope after all. Thank you!!
View ArticleComplaint
i called customer service and talked to a rep who said he was going to lower my bill. Instead,he changed my package and turned off one of my receivers. This is a vacation home. When I tried turning on...
View ArticlePossible Upgrade of Service
I have tried every which way online to find how much it will cost if I upgrade my service, to no avail. I now have a hi def TV and would like to find out what the difference would be to my monthly...
View ArticleFirewall Issue with te-7-0-acr02.s1marietta.ga.atlanta.comcast.net? Any...
I just got off of chat with Comcast and a ticket was submitted. The lower tier support could not understand my problem so I am not real confident that the ticket will even contain the proper and...
View ArticleSB6141 Activation for new owner of used modem.
I Sold my retail purchased SB6141 modem today. It was suppose to be removed from my Account. I cancelled Comcast Internet and have only cable TV. I need this modem removed from my account so new...
View ArticleRe: SB6141 Activation for new owner of used modem.
Maybe tech support? Hopefully one of he Comcast people pops in and make this easy for you.
View ArticleRe: Dissatisfied Customer
Dissatisfied Customer 101- arrived home this evening to complete post for homework and my cable is out again. I spoke to a representative who transferred me to a voice mail for expedited services....
View ArticleXfinity
My account is so messed up! My box got the replace message. The woman I talked to said I would get Xfinity and she could lower my bill from $204 to $160+tax. She said nothing about keeping the same...
View ArticleRe: Movers Edge Nightmare - need resolution
The tech went above and beyond tonight and got our services installed.
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