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Re: Email address
Hello kuengoldingen, You can change your username as long as that user name is not in use by another Comcast customer. The Primary account holder username should coincide with the primary account user...
View ArticleRe: Home services
Hello DanielP99, I am sorry to hear about your experience you described above with your account. I sent you a private message to assist you further.
View ArticleStop breaking your promises
When I choose Xfinity the customer representative has said I can pick Showtime or HBO, and I can switch whenever I want ( still have the phone call recorded)I picked Showtime, now I want to switch to...
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Painting Buried Cable Drop Boxes
Our neighborhood in Marana, AZ has buried utilities. The structure that houses cable services is about 40 inches tall and is oblong 9"x12". We would like to paint this box to resemble an Organ Pipe...
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Re: I LOATHE COMCAST
An update on this issue: A tech came today and replaced our cable box. I had to work so my mom was here. I wish I was home, there would be no way I would let him leave us with what he replaced our...
View ArticleRe: Painting Buried Cable Drop Boxes
Go ahead, this ped is clearly a Qwest ped, not Comcast's.
View ArticleNew Construction
My wife and I purchased some land in area serviced by Comcast. During construction we called to confirm that Comcast serviced our address. They confirmed and even help me with find a list of approved...
View ArticleRe: How to EFFECTIVELY complain about on line chat billing my account WITH...
Were you able to print out the transcript of the chat? From what you typed it could be construed(not saying you did) as wanting to pay bill. If it says on the transcript (again I'm sure you did) that...
View ArticleSelf Install Kit shipping?
I ordered my self install kit last week and it said 1-2 business days with arriving between April 5-7. Today's the 7th and no kit at all. In fact, the information says it hasn't even shipped yet. How...
View ArticleNeed to confirm service price
I'm try to figure out the cost to upgrade my internet plan from economy plus to performance starter. The website is telling me my monthly cost for performance starter would be $49.95/mo. I want to...
View ArticleMoving to X1 - Like To Minimize Problems
Sorry for this late post, but it's taken me awhile to read up on the X1 system and the $40/month increase when my old plan ran out, helped motivate me. My old Double Play setup was two HD DVRs (SA...
View ArticleRe: Another broken promise from Xfinity. Imagine that.
Issue was not about monthly rate but about other things I was told. Guess I will wait a while longer for the callback. Think it will be okay if I use the same way of measuring time to pay my bill?
View ArticleOne of these things is not like the other 1 ≠1
I had the Internet deal Performance (50Mbps) I saw the upgraded version of it Performance Pro (75 Mbps). I instead got this package HSD Performance 25 I am still in the 50Mbps range when I was wanting...
View ArticleRe: Moving to X1 - Like To Minimize Problems
rider1 wrote:Sorry for this late post, but it's taken me awhile to read up on the X1 system and the $40/month increase when my old plan ran out, helped motivate me. My old Double Play setup was two HD...
View ArticleINTERNET SPEED NOT INDICATED IN ACCOUNT
why does xfinity not indicate in accounts the internet speed that one is supposed to be provided?
View ArticleRe: Cannot Reach Comcast on these numbers 1-800-COMCAST, 1-888-266-2278,...
Was this issue ever resolved by Comcast for you? Did you ever find out why you were NOT able to call Comcast? Please comment? Thanks.
View ArticleRe: Another broken promise from Xfinity. Imagine that.
Hello Minitruk, I understand you have some additional concerns. I will be happy to assist you with those concerns.
View ArticleChanging my internet speed?
Hi. I was wondering the price difference on going from 25mps that I have now down to 10mps. Thank you.
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Re: INTERNET SPEED NOT INDICATED IN ACCOUNT
Actually, they did just start showing the tier subscibed to and both the download together with the upload speed for the first time the other week:(taken from the "my services/internet" page)....
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