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Re: Comcast lied about the plan I'd get -- just noticed it months later

Why I am questioning is that that is quite the speed difference so I thought you might have noticed you were getting slow speeds.

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Re: Comcast lied about the plan I'd get -- just noticed it months later

I noticed what I considered very poor speed. Considerable slowdowns. Even ran a speed test that showed I was getting 20-30 mbs down.  I thought this was a problem with our router, coverage in general...

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Re: HATE Message

Hi TPDAVIS, I apologize for the service interruption. I applied credit to your account for the service issue. Please allow 1-2 billing cycles for the credit to appear on your monthly statement. Please...

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Re: online management of account

Hi sunshn2000 I can assist you with your online account access.Can you send me a private message of the account you are logging into.

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Re: Comcast lied about the plan I'd get -- just noticed it months later

After this gets straightened out to your satisfaction take frequent speed tests going forward.

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X1 and dvr

Can you get the X1 box WITHOUT the DVR?  I am checking for a friend of mine.  She is being forced to get the X1 box or in a months time she will not be able to get any HD channels.  She does not want a...

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Re: Bury the cable from street to house?

Hi deneenco, Please allow us to research the issue and one of our agents will contact you with a resolution.  

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No Internet service after 3 weeks

Three weeks ago, I received my self installation package from Comcast.  I have my own router and modem, which I have used with Comcast in the past. There was no signal coming through to the modem, so...

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Re: X1 and dvr

There are boxes your friend can get that are not DVR's. No one is forced to get the X1.

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Re: Comcast service cable in yard is exposed

Can you tell me who your contact was? I have been trying for days and days to get through to comcast for the same problem and cannot get through.

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Re: Comcast lied about the plan I'd get -- just noticed it months later

FYI, fpirelli, ComcastKellye confirmed to me that under their "offer" to me the second 12 months would not be at 104.95 - it would be greater than that. Another example of deceptive practices by...

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Closed captioning

How do I get rid of the closed captioning on my TV screen? 

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Re: Unable to find website for credit codes

Again wrote: http://xfinityondemandcredit.com(Fixed broken link.)

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Lying Technician ID #1790

How do a file a complaint on a technician? On May 25th, 2016, technician ID#1790 entered my home to fix my internet services that has not worked in 6 months properly. Upon his research, I was informed...

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Re: Unable to find website for credit codes

Bruce, thanks for letting me know!    I fixed mine as well. Darn autocorrect caught me on my Kindle and when I fixed it, it added unintentional characters.

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Re: How to remove the comcast hard inquiry.

Really @ComcastZach. Why does razingzzz get a resolution? What about the rest of us? Are you kidding me? I've been reaching out for two months, to get an unauthorized Comcast inquiry removed from my...

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Re: Lying Technician ID #1790

 ladolcevitaintx, I have escalated your post to the Team available to the forum.  Watch for a reply to your post here.

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Re: Comcast lied about the plan I'd get -- just noticed it months later

Similar experience here.  

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Re: $200 Visa Prepaid Card

Thank you!

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The primary user has not granted you access to this page

I want to pay my bill, but all i get is "The primary user has not granted you access to this page" "Please speak with the primary user to update your settings."I am the only user!

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