Re: No local information on The Weather Channel HD
From what I understand the problem is originating from the Weather Channel itself...they don't have local 8's available in all areas on the HD channel yet. In a nutshell- The Weather Channel hasn't...
View ArticleExcellent in marketing/advertising...extremely poor in customer serrvice
Had recent occasion to replace my digital adapter....which took over 40 minutes to obtain.Went home and replaced the unit and called in to activate service. The lady who did the activation did...
View ArticleRe: Starter XF not available to existing customer because Comcast is...
Packages online are usually only available to new customers. They are temporarily discounted offers for people who don't have comcast service to 'try' the service for a limited time at a discounted...
View ArticleRe: Excellent in marketing/advertising...extremely poor in customer serrvice
I apologize for any inconvenience and the fact it took a couple tries to get your issue resolved. Feel free to reach back out in the future if you have any issues and we will be more than happy to help.
View ArticleRe: Neighbor's internet shut off while she was out - "interference", claim...
Just fyi- with noise issues it doesn't affect just 1 neighbors service, it can affect all of the people in the neighbors 'grid' (so to speak). Comcast has 'grids' sorta like the electric company does....
View ArticleRe: tree falling took out comcast line
Sorry to hear about your issues with Comcast. I've asked a Comcast employee to look into this for you. If you don't hear from anyone soon, let me know.
View ArticleRe: Burial contractor left cable ends exposed on my drop. Is this normal?
monitron wrote:Hi everyone,My "drop bury" team finally showed up and ran a line from the nearest Comcast pedestal to .......The team the buries the line will often just run a new line rather than bury...
View ArticleRe: credit/account deactivation
Sorry to hear about your issues with Comcast. I've asked a Comcast employee to look into this for you. If you don't hear from anyone soon, let me know.
View ArticleRe: Awesome help
I've asked a Comcast employee to pass the info along to the appropriate parties. The employees will appreciate your comments. Thanks for posting.
View ArticleRe: Slow speeds
Sorry to hear about your issues with Comcast. I've asked a Comcast employee to look into this for you. If you don't hear from anyone soon, let me know.
View ArticleUnfair Early Termination Fee
I have been a loyal Comcast customer for over eight years in moves while in the military that took me back and forth across the county. I have never been so much as late on a payment in all these years...
View ArticleRe: How to retrieve live chat history
Thread Necro:: I agree. What's worse is that they auto-redirect you to the stupid survey which eliminates the old ability to save a backup.
View Articleails to the installers supervisor.He had me submit estimates for the...
On November 20th a Comcast employee attempted to install cable at one of my properties. He caused damage to a window which required replacement. I found his manager spoke with him send him pictures and...
View ArticleRe: How to retrieve live chat history
Hello drynn, If you are having an issue I will be more than happy to help.
View ArticleRe: I cannot get any support Reps to get my Internet up and running the...
After taking my old equipment back to the store today, I decided to try and talk to them again and see if they have the power or access to do any troubleshooting. I was told they cannot, and was told...
View Articlewire installation
i had installation set for 12/28 for internet service.Could not drill through thick block wall didn.t have right drill.Said he was call boss and left never heard back and never set up new...
View ArticleRe: No local information on The Weather Channel HD
The issue appears to be with The Weather Channel. They are aware of the issue and are working to resolve it. The following comes from their website: The local weather information is delivered through...
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