Comcast Data Usage Meter
I have the following questions for Comcast, 1. Is Comcast data usage meter capable of displaying or logging usage with a timestamp? 2. Why is there a huge gape between Comcast data usage meter and...
View ArticleRe: slow speeds
Hi jorel, in reviewing your modem signals I am showing poor upstream signals especially SNR. I will be sending this to the local market to escalate accordingly and will send you a private message to...
View ArticleTv freezing and turning off
I have 3 flat screen tvs. One cable wire which splits several ways. Also phone and Internet. Thought it was just me but found out others having same problem. Have had techs out here and they could not...
View ArticleRe: Cable Needs to be Buried
Hi Shibbers, I am sorry for your constant issues you are experiencing trying to get the cable buried in your yard. I will be sending this to the local market team to review and will send you a private...
View ArticleComcast suxs
I called today and it took them 4 times to get me to the right department every time I was transfer I was told that it would be to the right department. Well when I finally got to the place that I...
View ArticleInternet and Cable down- SF
My neighbors internet and cable was down on the 21st or 22nd of November. The Tv read a status code of 340. 5 days later ask services were back up without us adjusting anything. Can anyone explain? She...
View ArticleRe: Bogus account set up
This is similar to what I am experiencing with Southwest, 2 accounts set up on the same day, harrassing phone calls from Southwest and Comcast saying my account is in order. Funny thing is Southwest is...
View ArticleRe: Comcast suxs
They always had the cap but never enforced it. Now in some 'trial' areas they are. Good luck.
View ArticleRe: Unlinking my old account
Hi rolandb904, I will send you a private message to further assist. Thank you
View ArticleRe: Comcast Data Usage Meter
vshoang wrote:I have the following questions for Comcast, 1. Is Comcast data usage meter capable of displaying or logging usage with a timestamp? No. 2. Why is there a huge gape between Comcast data...
View ArticleRe: Terrible customer service and misrepresent of billing
TERRServ, I am sorry for any inconvenience this may have caused you. I have credited your account for the technicians visit. The credit will appear on you next billing statement. You may be able to...
View ArticleRe: Internet and Cable down- SF
na00 wrote:My neighbors internet and cable was down on the 21st or 22nd of November. The Tv read a status code of 340. 5 days later ask services were back up without us adjusting anything. Can anyone...
View ArticleRe: Internet and Cable down- SF
reasd wrote:Hello,From what you describe it sounds like it was the cable and internet being down if it is then request for a credit to your account. Of course it was down. na00 clearly stated it was...
View ArticleRe: pooor internet, cable and phone service
Hi vikingvbz. I sent a refresh to both emails on your account, can you please retest and let me know if you see a difference? Is this happening on both of your emails? If you are still having issues...
View ArticleNon aesthetic connection between my house and a neighbor house
Hi, My subdivision has not aerial cable for energy or cable service, all the cables are buried, but some of your technician did an over the ground connection from my house to a neighbor house. That is...
View ArticleRe: Non aesthetic connection between my house and a neighbor house
Post with OP's account number deleted.
View ArticleRe: Internet and Cable down- SF
Queen-Evie wrote:reasd wrote:Hello,From what you describe it sounds like it was the cable and internet being down if it is then request for a credit to your account. Of course it was down. na00 clearly...
View ArticleNo local information on The Weather Channel HD
My service is on Orr's Island in Harpswell, which comes from the cable television headend and service center in Brunswick, Maine. To generate local information for display on The Weather Channel,...
View ArticleBury Cable Line and Install Utility Box Cover
I still need to have my cable buried and the cable connection on the lawn covered. I was told that this would be done weeks ago. It appears many people on these forums have the same issue. Please...
View ArticleCancel my account, I'm out of USA
I returned modem before to leave USA, and I thought my account will be canceled directly. Now I'm back in my country and I can't cancel this Comcast account using the web site. How can I cancel this...
View Article
