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Re: Internet speed lower than contract promised.

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MingLiu,

 

Your contract is for the Performance 25 Internet service level, so you must maintain this package for the term of the agreement.  The Blast! speed is an add-on that is currently not contracted in this agreement.  Instead it is an additional $13.00 each month.  If you ever wanted to remove this speed increase, you would be free to do so without penalty.


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