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Re: Outage??

Call 1-800-comcast

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Re: Wireless Gateway vs Cable Modem

A little paranoid??

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Re: I LOATHE COMCAST

Yes we have contacted someone twice, they reset the box and it's still doing the same thing over and over again.  I just tried to do an online chat and guess what - I get an error message that the...

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Broadcast TV Fee

I understand what this is from the other postings. My point is this -- These signals are free over the air and supported by commercials- The very thing we pay comcast for is TV, which includes all...

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Re: Internet and TV service no good

Sounds like you might have a connection issue.  Have you tried calling Comcast to send a tech out to see what's going on?  If so, what'd they say?

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Re: Comcast Customer E-Mail Contact

Have you received and reviewed my private message sent yesterday, and are you working on a reply?

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Re: Comcast Customer E-Mail Contact

Sent: ‎03-27-201605:05 PMRead: Not Yet Read It's been over 24 hours and no one has even read my note?

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Re: Primary user

lukais7 wrote:I am the primary user, but the website doesn't see me as such and won't even let me pay my bill. What do I do?The username that you logged into the forums with is the Secondary...

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Re: Wireless Gateway vs Cable Modem

No, not paranoid.   Just a 40 plus year IT security guy.

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Re: Broadcast TV Fee

Do you want them to give you a fake answer? Call the FCC and ask them to stop allowing broadcast companies to charge cable companies fees. If 9.99 is too much for you than I guess you would need an...

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Re: Broadcast TV Fee

Comcast has chosen to itemize these two cost on the bill showing how much it costs to provide these channels. Sure they could just roll these two fees into your total bill, but it would't make your...

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Re: Outage??

Hi Misty47586,  I apologize for the issue you experiencing with the service. There is an unplanned interruption of services in your area. Comcast is aware of the issue and working on a resolution. 

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Re: Broadcast TV Fee

I guess for a lot of people itemizing the bill is not a good idea. They can't understand them.

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Re: Service changed without notice

tomnagy,  I have sent you a private message to further assist you.

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comcast damaged my home and will not fix it.

Comcast damaged my home by drilling holes in my hard wood floors ripped out ceilings in basement ran cable out of closet so door can't close. Told me they would fix the problem for over a year and them...

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Re: Broadcast TV Fee

The Broadcast fee, from what I was told by several Comcast personnel, is not a true Comcast fee.  It is a fee has been requested by the municipality/city/county, wherever you are located.  Comcast...

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Re: Broadcast TV Fee

 the broadcast tv fee is Not a fee that has been requested by the municipality/city/county, wherever you are located.  cable companies are required to carry local broadcast tv stations for free by...

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Re: comcast damaged my home and will not fix it.

marvingrayg,  I have looked into your account regarding the damage to your home. I have sent you a private message to further discuss your claim.  You can click on my name (ComcastKristyl) and click on...

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Re: I LOATHE COMCAST

annakiss,  After reviewing your account, I would advise that a technician be scheduled to come out to your home. The technician will be able to see what is causing the issue with your cable box. To...

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Re: Internet and TV service no good

Ogrifo1234,  I am sorry that you are experiencing this issue with your services. I would advise that you schedule a technician to come out to your home. The technician will be able to see what is...

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