Re: Usage warning spam
It's still happening on May 1st after restarting the modem. It pops up in other browsers too, which means it's not a cache issue. Comcast needs to fix their bug. Dear XFINITY Customer,You have reached...
View ArticleRe: Fraudulent account opened without my authorizationn
Hi wz362q, I am going to get this sent to the correct team for further review and will send you a private message to further assist. Thank you
View ArticleDifference between HD Premier Triple Play and HD Complete XF Triple Play?
Can anyone please tell me what the difference is between hd premier triple play and hd complete xf triple play please?Specifically I am looking for the tv channel differences and price.Thanks.
View ArticleRe: WORST CUSTOMER SERVICE!!!!!
Yes. The technician came during the designated time and solved the problem. There was a filter installed at the street that was blocking the on demand service. He corrected that problem and checked all...
View ArticleWeak Customer Service
I purchased a new AT&T telephone/answering system. During the setup proceedure I was asked to enter a Voicemail # so I could access my VM from the Comcast system. I had no idea what this number...
View ArticleAn Email Question regarding accessing saved drafts
Moved to the E-mail and Xfinity Connect Help forum
View ArticleRe: Transferring service to new address: Not exactly sure what I'm doing.
Tacokittyyay-I can look into this for you. Can you send me a private message including your new address please? Click on my name (ComcastTammy) and click on "Private Message Me”.
View ArticleRe: gift card
i have tried to scan/upload the photo several ways. the file is under the max so im not sure why
View ArticleRe: Difference between HD Premier Triple Play and HD Complete XF Triple Play?
mmillion777 wrote:Can anyone please tell me what the difference is between hd premier triple play and hd complete xf triple play please?Specifically I am looking for the tv channel differences and...
View ArticleRe: Usage warning spam
Are you sure? The XFINITY Internet app says my usage is less than 1 GB and shows past usage by calendar month, not billing cycle. The number shown in the warning also corresponds to the traffic...
View ArticleRe: Usage warning spam
I'm not 100 per cent sure. But typically that's how it works. See if it resets after your next billing cycle.
View ArticleCancelling Cable but keeping internet
I am cancelling my cable but keeping internet. How can I get this done without the phone call? ;-)
View ArticleRe: Difference between HD Premier Triple Play and HD Complete XF Triple Play?
will do, thanks for replying.
View ArticleRe: Absolutely Infuriated
Hello AmazedHuman, You currently have the Economy cable tier. I emailed you a channel line up, so you can verify what channels are included in each cable tier. After you review the different cable...
View ArticleRe: Usage warning spam
It resets the first day of the month. (this has always been the case although it could have been changed to service dates) Note what is in the message posted:It says calendar month. That would be the...
View ArticleGreat experience
Just want to say that customer service has been very understanding and helpful with everything. I appreciate Comcast services. Many thanks.
View ArticleRe: Usage warning spam
Queen-Evie wrote:Note what is in the message posted:It says calendar month. That would be the first day of the month to the last day of the month.That's what I said. Regardless of when the counter...
View ArticleService Protection "Spam" and cannot chat to clear it up.
This is mostly a rant since I cannot get any response from Comcast. Over a month ago, I finally decided to cancel service because our reception was between really bad and non-existent. The decided to...
View ArticleRe: Live Chat doesn't work?
You're not alone. I have been trying since last Thursday with no luck. I guess their CSRs are all rejoicing that "the call volume so low".
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