Transferring service has been a nightmare
December 8th tried to be proactive and set up the transfer of my services (internet and cable) which I wanted transferred on the 11th. I was only moving from one apartment to another in the same...
View ArticleDigital Economy Channel Listings
I need a listing of channels for Digital Economy service for zip code 48174...Thank you..
View ArticleSeasonal Hold
I need a "straight answer" regarding the requirements to place a "seasonal hold" for 3 months on my TV / Internet service?????? Cant seem to get one using conventional means....Thanks
View ArticleRe: find past data usage
You should see the usage meter at https://customer.xfinity.com/MyServices/Internet/ when you are logged in with your Primary user ID (check with the Lookup tool at...
View ArticleFree X1 upgrade thru Market Link but no self install kits
We were contacted by Market Link as part of a Comcast promotion to upgrade to X1. It sounded legit as they provided info that only Comast would know. We did not receive a confirmation email within 6...
View Articleadding x1 when on an basic cable/internet bulk account
Hi all. I live in an apartment complex and have had for 5 years now internet and basic cable through the landlord on a bulk account. I also have my own account where I have had 2 legacy dvrs for that...
View ArticleRe: Digital Economy Channel Listings
Comcast may have it online for your area at http://www.xfinity.com/Customers/Clu/ChannelLineup.ashx. You can also try http://xfinitytv.comcast.net/tv-listings. Clicking the "My Channels" button should...
View Article500.00 Visa Gift Card
To Whom it May Concern: I was promised a 500.00 Visa gift card almost 1 year ago when I signed up for Comcast 2 year contractual agreement with Triple Play which included TV programming, Internet, and...
View ArticleMy Internet is Constantly in and out. We have the Blast and pay $90 and its...
My Internet is Constantly in and out. We have the Blast and pay $90 with taxes every month and its very frustrating to watch commercials that state you can connect multiple devices etc..... and We...
View ArticleRe: Unauthorized Credit Pull
Nothing a judge will do. Business has the right to pull a credit report in order to provide service. So I suggest to do a search for credit pulls on this forum and you will see you will get nowhere in...
View ArticleRe: Digital Economy Channel Listings
Dear DAdmiral64, The link http://www.xfinity.com/Customers/Clu/ChannelLineup.ashx that BruceW gave you above is the best way to check your lineup for Digital Economy in the area you are inquiring...
View ArticleRe: Seasonal Hold
Dear gates9999, I apologize for the frustration this has caused you. After a review of your account, unfortunately Seasonal Hold is not available in your area. If you have any further questions or...
View ArticleRe: Unauthorized Credit Pull
Dear avinash4uall2da, I have sent you a private message so that we can discuss your concerns more freely.At the top of each Forum page, you will see a small gray envelope icon. This icon will have a...
View ArticleRe: keep disconnecting me while calling customer service
Calling 1-800-934-6489 I can't get anything but Spanish.And no, I did not push 9 to continue in Spanish. I'm so fed up with Commcast's customer service. It is absolutely the worst customer service I've...
View ArticleRe: Self install kit tracking number
Dear AlfonsoP, I have sent you a private message so that we can discuss your concerns more freely. At the top of each Forum page, you will see a small gray envelope icon. This icon will have a number...
View ArticlePhone Call Survey Bullsh*t
So, I called the helpline provided by the "Contact Us" Xfinity site. The first call, I accepted the survey request and my wait time was estimated to be 1min and I was speaking to an agent well wishing...
View ArticleRe: keep disconnecting me while calling customer service
Dear kenna50, I'm sorry for the frustration this has caused. Have you tried calling 1-800-266-2278 as well? If not please let us know if you are still having the same issues with that line as well.
View ArticleEmail says I need to replace my set top box...
Here's the email I got."HURRY! ACTION REQUIRED BY January 12Like watching channels in HD?Replace your set-top box today.Good news! We're improving the way we deliver HD channels, which means more HD...
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