Re: Trying to downgrade
Hello, You can downgrade to that package. You will have $30 of ETF fees.
View ArticleCan't change package online.
Trying to see what it'll cost for the Double Play with Blast and Digital Economy in comparison to what I have now, but can't do that. All I can see are the upgrades. Please help. Calling customer...
View ArticleOut of Area Caller
Can anyone tell me why my friend's number (which is public) comes across as out of area caller?
View ArticleRe: Out of Area Caller
Maybe your friend I has an out of state number if she is using a cell. Does it matter how it comes up or just curious?
View ArticleRe: Out of Area Caller
Hello pam2817, It depends on the prefix. You have XFINITY Voice, it should not cause long distance fees or anything.
View ArticleRe: Can't change package online.
That's the marketing strategy "always upsell" , they will try to sell you package with more, Home security,voice/phone. Phone reps will quote package saying you'll save! But neglect to mention...
View ArticleRe: Difficulty Returning Equipment
I still need the address that I need to send my modem to.
View ArticleRe: Can't change package online.
I refuse to upgrade. I don't watch 90% of the channels I have now, and if they won't downgrade my service, I'll cut it off completely. I've been thinking of doing that anyway for some time now.
View ArticleRe: Can't change package online.
Hello CantSeeMe, We do not offer that package anymore. The closest I have is Limited Basic with HBO and Streampix it will cost $101 With Performance Internet or $114 with Blast!
View ArticleRe: Can't change package online.
What about the starter xf triple play that is listed at 89.99? That's almost half of what I'm paying now for digital preferred, blast, and unlimited select voice.
View ArticleRe: Out of Area Caller
It's a local call and I'm not worried about fees. I'm sick of the robo calls and I never know when my friend is actually calling because her ID doesn't show.
View ArticleRe: Can't change package online.
With the addition of Equipment and HD tech fees it would be about $113, but when the promo rolls off it would be $170, this plan has a 12 month contract.
View ArticleRefer a friend
My friend had Comcast installed Oct 28th. We have not received out rewards cards. I have called many times and each time they add more time to the expected time. Your program says up to 14 days...
View ArticleRe: Incorrect modem rental fee charged.
I had a similar problem. I own my own modem, but when they offered triple play with phone service, I had to use their modem. After many hassles with the phone service, I went back to my previous...
View ArticleRe: Can't change package online.
Since I already have the comcast boxes, would the price still be around 113 after taxes and other added fees?
View ArticleRe: Can't change package online.
Yes, because the $89.99 is before equipment fees, HD fees, and taxes.
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