Re: schedule a appointment waited to repairman to find out comcast schedule...
For future reference when you have a service visit set up sign in to My Account as the PRIMARY Comcast user account (email address). The appointment will be listed in your account. Take a screenshot of...
View ArticleRe: Unlink old accounts
Hi westerhead, I will need to unlink the account from my side, I will send you a private message to further assist. Thank you
View ArticleRe: Inconsistant and mostly terrible service
After seeing service replies in other threads.. I assume I was overly negative to deserve a response. I'm logging in to read how to cxl service.. and checking FIOS and other options.. Gave em a chance..
View ArticleRe: NY Yankees
Hello dkatz2185, That is yet to be determined. The price FOX and the Yankees are requiring from our customers is not acceptable. YES simply does not give our customers a good value for the price they...
View ArticleRe: Inconsistant and mostly terrible service
You think you post and should get an immediate response??? It's Sunday people have things to do. Be patient someone will be able to help.
View ArticleBury cable in my yard
I have requested to have the cable Comcast installed running from my house to the connection box in my yard. I have now had this cable in my yard for 9 months. I was told three separate times that...
View ArticleRe: schedule a appointment waited to repairman to find out comcast schedule...
Hello Neo3, I do apologize for this experience. I can confirm that your appointment will be on 3/08/2016 between 11:00am and 1:00pm. I have also applied a credit to your account for a missed...
View ArticleRe: Bury cable in my yard
Hello Mostet, There has been a ticket entered on your behalf to resolve this matter. If you have not heard from someone within 72 hours, please come back to inform us and we will check the progress...
View ArticleRe: X1 and Triple Play question
Hello Nikecrx, For your area I can offer you a Extreme Premier Double Play for $149.95 not including equipment, taxes and fees.
View ArticleGet my money back!!!!
Comcast is very close to costing me my JOB! I expect full restitution for damages incurred by Comcast. Comcast is liable to replace my 7 figure salary for, at least, the next 15 years!
View ArticleRe: Get my money back!!!!
15 yrs?? That's not going to happen. I suggest you file a complaint wit the FCC and your local officials
View ArticleRe: Get my money back!!!!
Hello Jbonufer1, I need a few more details on what happened please in order to further assist you. What damage was caused?
View ArticleRe: FRAUD
Hello pnormank37, I have credited your account for the two Installation charges. The credits will appear on your next statement that prints under the Other Charges and Credits section. Regarding the...
View ArticleRe: HIGH cost for POOR service
Hello PierceGJ, I am sorry that you feel this way about your service. What issues are you having with your service? Also Comcast offers many different to packages to fit our customer's budget. You...
View ArticleSelf-Installation Kit Activation Code Validity Period
I ordered a self-installation kit on Thursday, March 3, because I'm moving into my apartment on Saturday, March 12. Since it is an estimated 5-business day delivery, this would be enough time to ensure...
View ArticleRe: Self-Installation Kit Activation Code Validity Period
Hello Goldengirl32, I have sent you a private message to discuss your account concerns further.
View Articlepricing
Fios is offering $69.99 for 100 mbps internet and over 50 channels including HGTV and other family stations. Why is it so difficult to get cheaper deal with comcast especially for the current customers?
View ArticleCorrect spelling on bill.
How can I go about getting the spelling of our last name corrected on our bill? It's been wrong for 3 years now, we've sent requests in by mail - nothing. We tried the "Contact Us" option on the...
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