Re: chat isn't working
Chezenbred -- I reviewed your account and am showing a DTA being removed on 1/15/15. The charge for it wasn't removed. I'll have all charges going back to that date removed.
View ArticleRe: Previous acct that was in BK
Smgjrg122405- I apologize for inconvenience this has caused you. Please contact our Collections Team at 1-800-934-6489 for further investigation.
View ArticleRe: Lazy installers???
The problem might be the bush someone tried to use to hide the box. The area around those boxes should always be clear and the box not concealed. Most cities even have laws that the utility companies...
View ArticleWorsest Customer Service
I have tried for days to get help. I need someon inside the United States to help my view the usage on my account.
View ArticleProblems veiwing usage on my account.
How can I can an American to call me and help me with my account?
View ArticleRe: Can't Change My Notification Email
Thanks Zach. I got a call from Tier three and they said my problem should be alright in the next 24 hours.
View ArticleRe: Problems veiwing usage on my account.
Comcast doesn't call back. Kind of a rule with them. If you call during normal business hours, though, you have a slightly better than average chance of getting someone on this continent.
View ArticleRe: Worsest Customer Service
If you can, try to call during normal business hours, somewhere in the middle of the day. You have a little better chance of getting someone in this hemisphere that way.
View ArticleRe: X1 performace issues and Comcast Service issues
Per the Comcast Customer Guarentee: http://www.xfinity.com/Corporate/Customers/CustomerGuarantee.html We will always be on time within your 2 hour appointment window or you’ll receive a credit*As a...
View ArticleRe: Does Anyone Else Pay $240 a Month for Triple Play?
I now have an app't for a home visit next week or so. Last night, though, I was SO frustrated I was writing here on this forum when my screen went to: SERVER NOT FOUND. I couldn't do anything over the...
View ArticleRe: X1 performace issues and Comcast Service issues
Hello, I certainly apologize you have had such a poor experience getting a technician out. Please keep me informed what happens Monday. I will help you in any way I can.
View ArticleRe: When do I get my refund?
Post removed because it contains personal identifying information in violation of Forum Guidelines.
View ArticleAnother Frustration with Comcast
Account number: 8495 75 392 17424811. - I requested the Comcast Cancellation of my Internet Service on the phone (1800) around 03/03/16. (my own modem)2.- The following days noticed my Modem still...
View ArticleRe: There was a power outage yesterday 3/09/16? We has a brief surge for...
gotechkid wrote:I was using one of my desktop computers, and it just went off, that's how I knew there was an outage 3/9/16....ten I saw the other items clocks et al...were out as well. My 1st thought...
View ArticleRe: Another Frustration with Comcast
The modem will ALWAYS be online (lights lit solid as normal), as long as it's plugged in, regardless of your account, the phone agents cannot control that as that is a physical connection thing. They...
View ArticleRe: There was a power outage yesterday 3/09/16? We has a brief surge for...
John3758 wrote:gotechkid wrote:I was using one of my desktop computers, and it just went off, that's how I knew there was an outage 3/9/16....ten I saw the other items clocks et al...were out as well....
View ArticleRe: xfinity support is SO bad it's worse than that "Dis is Peggy, what is...
Is there any diag you can run remotely?
View ArticleRe: Another Frustration with Comcast
Hey John3758.... What online means... Do you see in my statement above "the green light "online" in ON"... You dont see that right... Online meaning, i can open the internet explorer and access the...
View Article