Hello zielin,
Thank you for your positive response regarding one of our technicians. We are always pleased when customers take the time to tell us about a pleasant experience with our staff and our service. As you can imagine, it is also rewarding for our people to know that their assistance has been appreciated. I have forwarded your message to the appropriate parties so that both the employee and management learn of your compliment. We hope you continue to enjoy your Comcast Service.
