Moving but household is not
My job is moving me to Columbus OH and I will need service in Ohio-the current service in our home is in my name. I want to have my husband put our home service in his name, so the two accounts are not...
View ArticleTriple play
I have had internet and phone with comcast for a few years now and decided that I would switch from Directv to comcast for tv as well. So I looked at the packages and found the $139.99 perferred plus...
View ArticleRe: Bury cable
Hi Vw2, Please allow us to research the issue and one of our agents will contact you with a resolution.
View ArticleRe: x1 box with component
I was finally able to get the proper box. I was desperate enough that I decided to text Nick (the tech who did the install initially) this weekend. He took time out of his weekend to talk to me, and...
View ArticleRe: Bury cable
This is a duplicate topic. Please confine your posts to the original thread. This is now closed.
View ArticleRe: x1 box with component
Hello zielin, Thank you for your positive response regarding one of our technicians. We are always pleased when customers take the time to tell us about a pleasant experience with our staff and our...
View ArticleService Install
Hello I was in a conversation with a xfinity 3rd party represenative about services needed at my home for faster internet. I decided to purchase my own equipment. He gave me descriptions on what to...
View ArticleCMT channel 66
.Can you please tell me why the cmt channel 66 was removed from perferred digital to premier digital? I have been a comcast customer for many many years and I am on a fixed income and pay enough for...
View ArticleUnhappy about new service and misled...
I wanted to just email this complaint or make a formal complaint via telephone but since that isn't an option this is the best option I have...and the husband will probably pop on twitter to reiterate...
View ArticleRe: I need another plan that isn't priced through the roof
tomgdenver, I apologize for the trouble you are having with your bill. I will be sending you a private message to further assist you. You can click on my name ComcastKellye and click on "Private...
View ArticleNashville Customer Service
I have been a devoted Comcast customer for 20 years in Virginia. I bought a second home on May 3, 2016, in Nashville, TN. Before going there and settling on my Condo, I arranged to have my Comcast...
View ArticleRe: Triple play
Southtown, I apologize for the trouble you are having with your promotional offer. I will be sending you a private message to further assist you. You can click on my name ComcastKellye and click on...
View ArticleRe: General Service Issues
Thnaks for the note. I have powercycled the equipment, but will try that again. The problems are almost any evening and most mornings when I attempt to hold VoIP phone calls (between 9:30 and...
View ArticleRe: CMT channel 66
Hello traciebutterfly, Thank you for contacting us regarding the CMT channel being moved to a different package. Each year, we consider changes to our channel lineup to manage overall programming costs...
View ArticleRe: $100 VISA not received
Hi phanotos -- Apologies for the delay getting this gift card. I have submitted a request to see what's held it up and to get one sent out to you.
View ArticleRe: Completely Dissatisfied and Ready to Cancel
MaryTeresa1 -- Apologies for this issue. This issue has been given to your local area leadership team to review and resolved. There is an appointment scheduled for this week to come out and correct this.
View ArticleRe: Uncaring Unsafe Unsightly Unaccessable
AMadCustomer -- Apologies for this cable bury issue. I can help get this resolved. I've contacted your local area leadership team and let them know of this situation. They will get a bury team...
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