This might be the worst Comcast service I have ever had yet... this after being with Comcast for over 10 years.
I am in the process of buying a house and decided to choose Mover's Edge. I am only moving about 7 miles away. I chose a date almost 30 days in the future and the VERY NEXT DAY my service was shut off! Unbelievable. My wife and I spent 4 hours in a chat room and about an additional hour with a Tech 1 who tried to get the service back on at my current address. This failed miserably. In fact, it was so bad, the tech refused to allow me to speak to his manager and instead informed me to go to the nearest service center, which is about 10 miles away. Since this was 10pm, I could do nothing. They said the billing department would need to verify me before I could have services back up and running. The next day I requested to cancel my movers edge and they STILL sent the equipment! My realitor had to pick up the equipment! To top it off... billing said that the bundle that I just recently signed up for was not available in my new viewing area and put me on a more expensive bundle. This has still not been resolved. I just received my newest bill and I see I am paying the higher cost and I HAVE NOT moved yet. This is absolutely embarrassing. Movers BE AWARE. Every party I spoke to between chats, technicians, billing and Movers Edge were terrible. No one has solved this yet. I will try yet again in a few days.