Re: coupon
Go to On Demand and watch a movie that has a price associated with it. After you watch the movie, head to xfinityondemandcredit.com and enter the code you see on the first page. Then you'll get the...
View ArticleRe: Identity Fraud and Third Party Sales by Phone Rep
Hi real_eggs, I am going to forward this to my Customer Security Assurance team for further review. I will send you a private message to gather more information. Thank you
View ArticleRe: Sad way to terminate my Comcast contract...
Hello fkilian1, I have sent you a private message to further assist you.
View ArticleDown grade and get rid of some channels
Why can't I go online and just take channels off and down grade our cable package? Our bill has gotten to the point we can't afford what we have. Calling you is not an option with a busy schedule. How...
View ArticleRe: contact customer loyalty
Hello UnHappy22, I have sent you a private message to further assist you.
View ArticleReverse paymen
I desperately to reverse a payment I made that was a mistake. I already had a payment arrangement in place two weeks ago. I woke up in the first having forgot about the payment arrangement. I know...
View ArticleRe: Down grade and get rid of some channels
Hello stigers, I have sent you a private message regarding your concerns. At the top of each Forum page you will see a small envelope This is the icon for Private Messages, referred to as ‘PM’s’. A...
View Articleiphone and ipad email
I am unable to send email from iphone or ipad says user name and password dont match. I can recieve email
View ArticleMover's Edge - Worst Service
This might be the worst Comcast service I have ever had yet... this after being with Comcast for over 10 years. I am in the process of buying a house and decided to choose Mover's Edge. I am only...
View ArticleRe: broadcast TV fee
"I agree with your thoughts but one issue I see is cable customers demanding their local channels. When I had Dish network we had to pay $10 for local channels." Were you told that when you had signed...
View ArticleRe: Downgrade options
I am in a simmilar situation, I have triple play, don't need voice, TV and DVR anymore, but like to use the best internet speed availabel. My contract seems to be over November 2016. Not a comcast...
View ArticleRe: Broadcast TV Fee
"I guess for a lot of people itemizing the bill is not a good idea. They can't understand them." It's not that we can't understand them. It's that they're being deceptive about it. Take a look at the...
View ArticleRe: Special offer for elderly?
They do NOT offer the discounts the law requires. There is a Telephone Assitance Plan (TAP) to help the elderly and disabled on SSI,but they have found ways to weasle around it.They charge more every...
View ArticleRe: Call the FCC they created these fees
"The Broadcast TV fee recovers a portion of the costs of retransmitting television broadcast signals. Broadcast stations are allowed by the government to charge for their signals, and cable providers...
View ArticleSTILL have not received VISA gift card!!!
I have not received the $200 VISA gift card I was promised when I signed up in Feb of 2016.. Have called customer service 3x.. They said by the end of June yet here we are in July with no card.. Could...
View ArticleLetter promising free movie channel and showtime starting July 1, 2016
I received a letter back in April, saying my xfinity will change. Starting July 1, 2916, you will receive The Movie Channel and Showtime, Free!! Well, I already have showtime and I get no movie...
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X1 set up
why is it that when the X1 upgrade set up fails, I am responsible for a $50 fee for the tech to come out when I'm told there will only be a charge if it is agreed to be my fault for the failed set up?...
View ArticleWorst Service Ever
I simply cannot believe how bad the service has been lately. Even for comcast. On June 23, after being out of town a week, I arrive homw to have my cable, internet, and phone all go out. So I call...
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