you guys are a mess
I have had srvices for 6 months and it still is not right. Today I made 6 different attempts to resolve a lingering issue and one person didint feel it was Xfinity's problem. each time i was not able...
View ArticleRe: Poor customer service
For 3 months we called constantly because IE was crashing and freezing and as was Norton. Phillippines said same thing every time. They send a great signal and we were receiving it. NO PROBLEM. Did...
View ArticleRe: Home Securiry/Customer Service
Mrs. Lapo, In a former healthy life I was a knowledgeable home-theater, home-security, satellite and home automation. When I heard the Comcast "Home Security" Choo-choo train a comin' I thought "This...
View ArticleRe: Orange Cord runnign across myback yard STILL not buried!!!
Hi Collinjessica -- Apologies that this cable hasn't been buried yet. I've contacted your local area. They will dispatch a bury team and contact you letting you know when this will be done.
View ArticleRe: Incorrect charges
Hello Krbrady32, I’m sorry for your troubles. I will send you a private message to discuss your account concerns further.
View ArticleRe: you guys are a mess
No.1 File a complaint with your local Better Business Bureau No.2 Reference that complaint number ever time you actually speak to someone (miracle) You must play hard ball because you are dealing...
View ArticleFirestick and Comcast
Firestick not supported by Comcast! Comcast is not a supported provider for any of the apps that weekend want. HDTV, A&E, Lifetime. What a.big pain in the.behind. God I hate comcast. Don't get the...
View ArticleRe: Orange Cord runnign across myback yard STILL not buried!!!
Yeah bury it yourself because comcast doesn't care. We had the cord running all over the place for two years and they never.did anything about it.
View ArticleDangerous cut line in my backyard, Comcast says no one will come to fix it...
Tree contractors cut my Comcast line last week while grinding a stump. I called and Comcast said someone would be there Sunday May 24th to fix it. No one came. I called today and they said, oh we...
View ArticleXfinity TV, Internet & Phone problems
I am getting tired of my services not working the way they should. This will be the 4th time in 11 days I have had trouble with one or all of my services. I am frustrated with the whole situation. My...
View ArticleBouble Billed for Xfinity Monthly Wifi Hotspot Pass
Who do I call for double billing on my credit card for the Xfinity monthly Wifi Hotspot pass?
View ArticleRe: Incorrect Internet Plan Shown -- "HSD Performance 25"
I have the same problem , can you help me ?
View ArticleRe: Quality of Customer Service should equal "Quality" of sales & marketing
Hello, I apologize for any negative outlook you are having, I'll be more than happy to address any concerns you are having. Is there anything I can assist you with?
View ArticleRe: Poor customer service
You have not yet given us the X1 Preferred Double Play service that I have an email confirming Comcast sent 4/22/2016 or the service at the prices confirmed by Kendra (I have her Comcast ID number) on...
View ArticleRe: Comcast likes to change your service without telling you
This contradicts everything Selena and Jose communicated. Do you have recordings of those calls? I do and I am happy to share so The misinformation or the pressure to add additional services may stop.
View ArticleRe: Rebate Card - not even in the system to receive one
Comcast Tammy who was your reply to?
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Re: General Service Issues
You need a tech to come and check your signal. From what you describe you have signal problems.
View ArticleRe: Data usage tripled but we don't know why or how to fix
we had the same problem with our data usage tripling by the middle of one month, I called the security number provided and they could not tell me why. We are not gamers nor do we stream...
View ArticleRe: Data usage tripled but we don't know why or how to fix
has anyone had this issue resolved?
View Articlegift card
i was talked into getting X1 to receive a $500 gift card. i only received a $250 card. i have the paper that was mailed to my home that said if i switched to comcast X1 i could choose from a tablet or...
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