Outside Comcast Cable
Who do I need to call to have our outside Comcast Cable relocated? The cable is being stretched by a tree branch. I can't seem able to find any number to call on the Xfinity/Comcast site. Thanks HLX-
View ArticleRe: Outside Comcast Cable
It does not appear possible for a customer to call and get outside line work done. Hopefully one of the mods here will jump in and help you get it done.
View ArticleRe: learning xbox 1
Hi ginoguadagnin, please let us know if you have any other questions with X1. Thank you
View ArticleEmail says "Hello Guest" I've tried to figure out why ?
Please fix this problem i's been doing this everytime I sign on! It worries me that I'm in danger of being hacked or have already! I don't feel secure! Your immmediate attention to this will be greatly...
View ArticleRe: Self Install Kit not received
Hi gkrieg17, if you are still needing assistance I could get a another Gateway shipped to you and will get the other one removed. Please let me know if you are still needing assistance. Thank you
View ArticleRe: HORRID Customer Service -- Can't even pay my bill -- Any help is appreciated
No one able to offer any assistance to this thread? I see admins responding to other threads with similar issues with customer service, but no response here. Anyone? I would like to have this issue...
View ArticleRe: phone
It's my understanding that they change the type of signal coming from each outlet to ensure the outlet is able to provide phone / internet / cable service accordingy. I started having issues when I...
View ArticleRe: Comcast signed me up for 200Mbps Internet and basic video for $49.99 per...
Hi cmcstuserflsm, I reviewed your account, and the double play package you have include Performance 25 internet. There is a speed increase on your account, which upgrades your speed to Blast (105...
View Articlestreaming TV show suddenly shuts off PC
My PC shuts off completely about half the time I stream CMS.com. D/ do it on my kindle nor n another laptop I use. thoughts? Had the same basic 25 speed and have streamed before without issue....
View ArticleRe: Outside Comcast Cable
Comcast outsources everything. EVERYTHING... They hired a 3rd party company to run your cable and I imagine they will do the same thing to fix the cable. That is if you can get anyone to actually...
View ArticleRe: streaming TV show suddenly shuts off PC
May be a browser issue. What browser are you running?
View ArticleRe: Outside Comcast Cable
Hi hlx94025, I can assist with getting a technician scheduled out to fix your drop. I will send you a private message to further assist. Thank you
View ArticleGiven Incorrect Service
Hi. I ordered Xfinity internet through Amazon. 75 mbps on a 12 month term. Just internet service; I want to make that clear. I got the install kit. I activated the service today. Look into my account...
View ArticleRe: Harrasing Customer Service Representatives
Hi tsbnoah, I apologize for the customer service experience you have described.I will be more than happy to assist you. Do you want to purchase your own cable modem or do you want to get one through...
View ArticleRe: Given Incorrect Service
Hello Jezi_Buckz, I apologize for the trouble you are having with your billing. I will be sending you a private message to further assist you. You can click on my name ComcastDawn and click on...
View ArticleRe: Poor customer service
As of 06/19/2016, your balance on your account is $274.89. Please keep in mind that it will take at least 24 hours for the credit to reflect in our billing system and 24-72 hours for the credit to...
View ArticleIncorrect Service..twice!!
Since chat with an agent isnt working for me I will post here, hoping to receive an answer from an agent. I am very upset! I got my internet set up on Friday. I went over the different plans with the...
View Article