add channell to lineup
Just upgraded. need to add channels to my lineup. after going to xfinity.co and My account how to update services?
View ArticleRe: add channell to lineup
I have X1 in my home now, but just noticed i don't have showtime! I went to xfinity.com and then my account but still can't add the showtime channel...I'm in need of help please???
View ArticleRe: Increasing rates
I was able to find out from Comcast the kind I have is a docsis 3.0 and 3.0 per second so I have to compare. My question do they all come Wi-Fi equipped
View ArticleRe: Installation
imca77 wrote:When the installer laid the line to the pole they said he would be going under a walkway at my neighbors house. Instead they pulled the wire through one of the drain pipes he placed in...
View ArticleComcast bill
Why did you take channel 16 off the air?How can I get $3.00 charge for Regional Sports Fee eliminated from my bill?
View ArticleRe: Roommate Stole Modem
The account we are showing on record is showing an active modem was this device returned to you?. If the equipment was indeed stolen the first thing that we would recommend is to file a police report...
View ArticleRe: Comcast damaged my neighbors property
Because the damage is not in your property, the damage claim would need to be submitted other their name. Do you know if one was submitted in their name? If not, send me a private message with their...
View ArticleWORST CUSTOMER SERVICE EVER!!
Dear Tom, I am writing this note after my husband and I have spent a combined 4-5 hours in as many days ( Dec 28th, Jan 6th, Jan 7th, Jan 10th) on the phone with Comcast agents in effort to rectify our...
View ArticleComplaint - internet issues are back again!
Will these issues ever subside?I have had an enormous amount of issues with Comcast internet services. I thought they were fixed but they seem to have returned. My comnection is back the way it was a...
View ArticleRe: StreamPix
kevin_sh wrote:John, What exactly is unclear about my post? Try re-reading perhaps..but otherwise...I think it's pretty simple what I wrote. Thanks for your helpful input.It's hard to help someone when...
View ArticleBilling and Technical
Why am I being billed when I didn't have services from 11/10 to 11/26 ? Why am I having so many outages in the past 2 months ?
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Comcast Customer Service does not exist. There is no email address. The phone...
Comcast Customer Service: My internet speed is down from between 100 / 60 and 50 / 30 mbps, to 23 / 12 mbps. The number of provided cable tv channels which I can view is decreasing. When I called...
View ArticleRe: WORST CUSTOMER SERVICE EVER!!
Comcast doesn't care whether or not you are satisfied. I think to the contrary, they take pride in not doing what they advertise and promise, but in making customers feel dissatisfied and frustrated.
View ArticleRe: Comcast is sneaky!
They are doing that to me too. And also giving much slower internet data speeds than what I'm paying for. Worst of all, they don't care and their customer service will only try to get you to pay more...
View ArticleRe: Cable company came to upgrade the network in my neighborhood.
robandmar wrote: ... Comcast also did have the 6121 on the 'end of life' list ...Comcast's rental 6121 ( http://mydeviceinfo.comcast.net/device.php?devid=292 ) is EOL. The retail 6121 (...
View ArticleRe: Comcast Usage Plans (Data Caps)
I was just notified that I no longer have unlimited Internet and I'm over my data cap. what in the world possess these businesses to charge people by the data for home Internet. People use the Internet...
View ArticleRe: Billing Statement
Hello MidnightStarr, I apologize fore the inconvenience this has caused you. @BruceW has provided a link about receiving your billing statements. If you have any additional questions or concerns,...
View ArticleRe: Upgrade confusion
Thank you for your efforts but I would never have even pursued this if I had known my bill would go to $225.17. On 12/26 we received an email saying it would be $173.46 and, although I have misplaced...
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